Store Review on – Woodchucks Fine Furniture & Decor $$$

Store Review on – Woodchucks Fine Furniture & Decor

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  • Customer service
  • Showroom appearance
  • Delivery
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A review on Woodchucks Fine Furniture & Décor helps you in choosing the right type of store for your house.

 

As per the website claim, Woodchucks Fine Furniture & Décor aims to make people happy with their quality services and home furnishing products. They claim to offer the best treatment to their customers. The company claims to conform to excellence in every sphere of their business, which includes quality, merchandise, reputation, services, and value related to their products. The company has several outlets in the Northeast Florida. This family owned furniture store sells furniture pieces for living room, dining room, bedroom, home office, and other accessories like mattresses, rugs, and lighting fixtures. However, some feedbacks from the following customers tell a different story.

 

One customer says he has places a large order for bedroom furnishing that includes a double bed, mattress, rug, and some lighting fixtures with Woodchucks Fine Furniture Décor paying the full amount through credit card. Since then two months have passed and he has not received the delivery of his order. He has tried to write messages in social networking sites like Twitter and FaceBook, where the company has accounts. The company has not replied a single time to his posts or tweets. He has even tried to contact the owner but has not received any response from the latter. This customer is very frustrated with the poor servicing quality of the company and now thinking of filing a case in the court.download 1 Store Review on   Woodchucks Fine Furniture & Decor

 

Another customer from Jacksonville complained that she had bought a reclining sofa from the store. However, after delivery she found that the cable that functions for recline is broken. She lodged a complaint with the store and the manager has replaced the cable. However, she again found the new cable to be broken as well. She again complained to the manager but the latter did not pay any heed to her. The customer persists that it is a manufacturing problem, as she had never used the sofa. But the store manager is not ready to take care of the matter. The customer had also been asked to purchase a 4-year insurance plan for the sofa. But the insurance company representative refused to pay coverage for the broken cable as it is solely a manufacturing defect. The customer is now confused and wonders who can help her out. The store manager and the staff show rude behavior every time she approaches for a replacement.

 

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