Review on – Furniture Mart

  • Price
  • Customer service
  • Showroom appearance
  • Delivery
  • Overall

The negative review on Furniture Mart is based on complaints made by different customers.


As per the website claim, Jacksonville Furniture Mart offers a wide selection of furniture for dining room, accent table, home office, living room, entertainment, bedroom, mattresses, and other accessories. The store claims to offer the furniture at a low price to customers located in various parts of Jacksonville, Orange Park, Palm Coast, Brunswick are, and so on. The store takes pride in its quality and branded furniture. However, the customers are not satisfied with the quality or products sold in the store. Some customers are also quite dissatisfied with the behavior of the store assistants.

2 Review on – Furniture Mart

One customer complained that he had bought a dining table and a bedroom suit from Furniture Mart located in Orange Park. The bed purchased was twin size, having trundle bed underneath. After the product was delivered, he found that the trundle had its wheels missing. As a result, it continuously rolled in and out from underneath the top bed. The customer contacted the store manager and asked the latter to deliver the missing wheels. Since then nearly six months have passed, the manager says the store is unable to find the wheels and they will inform the manufacturer. But, even after several weeks there has not been any response from either the manufacturer or the store manager.


Another customer says she has recently moved to Florida, so she needed to furnish the entire house. She made a mistake of purchasing furniture from Furniture Mart. After searching online she came across this store. The store claimed to offer the best deal on sectional sofa at lowest possible prices. The products were supposed to be delivered within the next three to seven working days. However, after waiting for nearly two weeks she contacted the manager. Meanwhile, she had also purchased some bedroom furniture from another store. Those got delivered within three days from the day of purchase. However, the Jacksonville Furniture Mart’s manager had not shown any cooperation so far. When she visited the store, the staff also misbehaved with her. She is utterly disgusted with the after sale service of the store and thinking of filing a case against the store. The quality of materials and products as claimed by the store in the website is a hoax. The prices offered by the store are also not the lowest one in the locality.

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